Your Privacy Is Our Responsibility

1. Introduction

dado88 (referred to herein as "we", "our", or "the platform") operates a reliable online gaming service for players in Bangladesh. When you register on dado88, use our services, or visit our website, we collect and process certain personal information. This privacy policy is designed to fully inform you about how that information is collected, used, stored, and protected.

By using the dado88 platform, you will be considered to have agreed to the terms of this privacy policy. We place the highest importance on your privacy and commit that your information will never be used or disclosed without authorization.

2. What Information We Collect

dado88 collects only the information needed to operate the platform properly and to provide you with the best possible service. We collect the following types of information:

2.1 Identity Information

The information you provide at the time of registration includes:

• Full name and date of birth (for age verification — confirming 21+)
• Email address and mobile number
• Residential address
• National ID card or passport number (for identity verification where applicable)
• Your preferred username and password

2.2 Financial Information

We collect your payment-related information to process transactions. This includes your bKash, Nagad, or Rocket account number and transaction history. However, your full PIN or password is never collected or stored.

2.3 Technical and Usage Information

When you use dado88, some information is collected automatically:

• IP address and device type
• Browser type and version
• Which pages were visited and for how long
• Login and logout times
• Cookie and session data
• Gaming history and preferences

3. Purpose of Information Collection

dado88 uses the information collected for specific purposes. We never collect or use information unnecessarily. The main purposes for collecting information are:

• Account creation and management — registering you securely and granting access to the platform
• Identity verification — preventing fraud and confirming age (to comply with the 21+ policy)
• Transaction processing — completing deposit and withdrawal processes
• Customer service — resolving your questions and complaints
• Platform improvement — raising service standards and improving user experience
• Security assurance — preventing unauthorized access and fraud
• Legal compliance — following applicable laws and regulations
• Responsible gaming — monitoring playing habits and providing support where needed

4. Information Storage and Security

dado88 applies industry-standard security measures to protect your information. All our servers and databases are secured with SSL (Secure Sockets Layer) encryption technology. This means your information remains fully encrypted during transmission and no unauthorized party can read it.

Our security measures include regular security audits, suspicious activity detection systems, and two-factor authentication. Your account password is always stored in hashed form — meaning even our staff cannot see your password.

4.1 Data Retention Period

Information is retained for as long as your account remains active and for as long as necessary to meet applicable legal requirements afterward. Financial transaction records are kept for a set period due to legal obligations. Beyond that, unnecessary information is deleted after a request to close the account.

5. Information Sharing and Disclosure

dado88 never sells your personal information and does not transfer it to third parties for marketing or commercial purposes. However, information may be shared in the following limited circumstances:

• Service Provider Partners: The minimum necessary information is shared to operate payment processing services (bKash, Nagad, Rocket). These partners also follow strict privacy policies.
• Legal Obligations: In the case of a court order or a lawful request from law enforcement, we may be required to provide information in compliance with applicable law.
• Fraud Prevention: Limited information may be shared with other operators to detect and prevent fraudulent activity.
• Responsible Gaming Organizations: If a problem with excessive gambling is identified, relevant information may be shared to provide responsible gaming support.

Outside of the above cases, your information will not be shared with third parties under any other circumstances.

6. Cookie Policy

The dado88 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help keep certain features of the service active.

6.1 Types of Cookies We Use

• Essential Cookies: Essential for maintaining login sessions and security. The platform cannot function without them.
• Functionality Cookies: Remember your preferences, such as language selection.
• Analytics Cookies: Used to understand how users are using the platform and to improve the service.

You can disable cookies by changing your browser settings. However, this may limit some features of the platform.

7. Your Rights

As a dado88 user, you have the following rights over your own information:

• Right of Access: You have the right to know what information we hold about you.
• Right to Correction: If there is any error in your information, you can request that it be corrected.
• Right to Deletion: In certain circumstances you can request that your information be deleted (beyond legal obligations).
• Right to Object to Processing: You can object to the processing of your information for specific purposes.
• Data Portability: You can request a copy of your information in a machine-readable format.
• Withdrawal of Consent: You can withdraw consent you previously gave for a specific purpose. However, this will not affect the validity of processing carried out before the withdrawal.

To exercise any of the above rights, contact dado88 through 24/7 live chat support or at [email protected].

8. Children and Minors

The dado88 platform is for users aged 21 and above only. We do not knowingly collect any information from minors. If we are informed that information has been collected from a minor, we will promptly delete that information and close the associated account. Parents and guardians are requested to monitor their children's online activity.

9. Third-Party Links and Services

The dado88 website may connect to payment service providers such as bKash, Nagad, and Rocket. These organizations have their own privacy policies, and your information on their platforms is governed by their own policies. dado88 does not take responsibility for how your information is used on these third-party platforms.

10. International Data Transfers

In some cases, your information may be stored or processed on servers outside Bangladesh. In such cases we ensure that the transferred information receives protection equivalent to this privacy policy. Applicable legal protection frameworks are used for international data transfers.

11. Steps in the Event of a Security Breach

If a data security breach occurs that could put your information at risk, dado88 will take the following steps as quickly as possible:

• Assessing the extent of the breach and taking containment measures
• Notifying the relevant authorities in accordance with applicable law
• Informing affected users by email or through account notifications
• Taking necessary measures to prevent such incidents in the future

12. Changes to This Policy

dado88 may review and update this privacy policy from time to time. If any significant changes are made, we will publish them on the website and notify registered users by email or through account notifications. Continued use of the platform after a change will be considered as your agreement to the new policy.

The date of the most recent change will always be noted at the top of this page.

13. Contact

If you have any questions, concerns, or requests regarding this privacy policy, contact us through the following:

• 24/7 Live Chat Support (directly on the website)
• Email: [email protected]

Our customer service team is always ready to assist you in Bengali and strives to respond quickly to any privacy-related matter.